Privacy policy

We respect your privacy. We collect only what we need to serve you well and we never sell your data.

7.1 Information We Collect

When you place an order or create an account, we may collect:

Name and contact information (email, phone number)
Shipping and billing address
Payment information (processed securely — we never store card details)
Order history and preferences
Communications with our customer support team

7.2 How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations, shipping updates, and receipts
Manage your subscription and account
Respond to customer service inquiries
Send marketing communications (only with your consent — opt out anytime)
Improve our products and website
Comply with legal obligations

7.3 Sharing of Information

Kavka Coffee does not sell, rent, or trade your personal information. We may share data only with:

Shipping carriers (USPS, UPS) solely to fulfill your order
Payment processors for secure transaction processing
Email marketing platforms for communications you have opted into
Legal authorities if required by law

7.4 Data Security

Our website uses SSL/TLS encryption (HTTPS) to protect data in transit. Payment data is handled exclusively by our PCI DSS-compliant payment processor and is never stored on our systems.

7.5 Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You may disable cookies in your browser settings, though some site features may not function properly.

7.6 Email Communications

Transactional emails related to your purchase are sent automatically. Marketing emails require your explicit consent. You may unsubscribe at any time via the link in any email or by contacting us directly.

7.7 Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data (subject to legal obligations)
Opt out of marketing communications at any time

To exercise any of these rights, contact us at roasted@kavkacoffee.co

7.8 Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If you believe we have done so inadvertently, please contact us immediately.