Cancellation policy
6.1 One-Time OrdersÂ
One-time orders may be cancelled for a full refund if cancelled before roasting begins. Contact roasted@kavkacoffee.co immediately with your order number. We cannot guarantee cancellation once roasting has begun.Â
6.2 Subscription CancellationsÂ
You may cancel your subscription at any time with no cancellation fees. To cancel:Â
- Log into your account at kavkamaine.com and navigate to Subscription Settings, orÂ
- Email roasted@kavkacoffee.co with your account email and cancellation requestÂ
Cancellations must be submitted at least 48 hours before your next billing date. Cancellations received within 48 hours take effect the following cycle.Â
6.3 Cancellation by Kavka CoffeeÂ
Kavka Coffee reserves the right to cancel any order or subscription at our discretion. You will be notified promptly and a full refund issued for any amounts charged.Â
6.4 Refunds Upon CancellationÂ
Orders cancelled before roasting begins receive a full refund. Subscription cancellations do not generate a refund for the current billing period — your subscription remains active through the end of the paid period.Â